Shipping

Free shipping

Shipping is included in the price. Nothing is added at checkout.

We deliver to Sweden. More countries are coming.

How long it takes

Printing    2–5 working days
Delivery    1–4 working days
Total       3–7 working days

Counted from when the order is paid, not from when you uploaded the photo. Most orders arrive within five working days.

Large formats and the days around public holidays can take longer. If your order is significantly delayed we will tell you without you having to ask.

Your poster is printed in Sweden

We do not print in advance and we hold no stock. Every poster is made when it is ordered, at a printer in Sweden — which is why it is quick, and why there is no customs and no long-distance freight.

Packaging

The two smaller sizes ship flat in rigid board.

Larger formats are rolled in a protective tube. Unroll the poster and leave it under something flat for a day, and it will settle.

Tracking

You get a tracking number by email when the poster leaves the printer. The email comes from us, not from the printer.

If tracking shows no movement for two working days, get in touch.

If the parcel does not arrive

Email Info@wienerstudios.com with your order number.

If the shipment is lost or damaged in transit, we will remake the poster and send a new one at no cost to you. You do not have to chase the carrier — we do that.

Getting the address right

Check your address before you pay. If a parcel comes back to us because the address was wrong or incomplete, we will resend it, but you pay the shipping for the second attempt.

If you spot a mistake right after ordering, email us immediately. If the poster has not gone to print, there is still time to change it.

Contact

Wiener Studios Company registration number 20061216-xxxx Kaprifolgatan 9 Info@wienerstudios.com