Terms of sale

This is the agreement between you and us when you buy a poster. It is short, because most of what concerns money and faults is in the refund and shipping policies.

Who you are buying from

Wiener Studios, company registration number 20061216-xxxx, Kaprifolgatan 9, Sweden. Email Info@wienerstudios.com.

We sell to private individuals. If you are under 18 you need an adult's permission to buy.

The poster is made by an AI

You upload a photo of your animal. An image model at OpenAI makes the poster from your photo and the style you chose, and we show you the result before you pay.

Nobody paints it by hand. We say so plainly, because it is part of what you are buying.

Every result is unique. The same photo and the same style twice will give two different posters. A preview you turned down cannot be brought back.

It is not always right the first time. That is why you can redo the preview, and why you pay nothing until you have seen an image you are happy with.

The photo you upload

You must have the right to the photo — take it yourself, or have the permission of whoever did.

Do not upload pictures of other people, pictures you found online, or anything unlawful. We make posters of animals. If we see anything else we cancel the order and refund you.

The photo stays yours. What happens to it is described in our privacy policy.

The poster you receive

You get a poster, printed and delivered. You may use it freely at home, hang it, give it away.

You may not resell it in an edition, print further copies or use the artwork commercially. The style, the template and the design belong to Wiener Studios.

Prices and payment

All prices are in Swedish kronor. Shipping is included, and nothing is added at checkout.

We are not registered for VAT, so no VAT is added to the price.

Payment is handled by Shopify. We never see your card details.

If a price is obviously wrong — a zero missing — we may cancel the order and refund you. We will contact you first.

The agreement

The agreement starts when your payment goes through. You receive an order confirmation by email.

Withdrawal, faults and delivery

See the refund policy and the shipping policy. The short version: the poster is made to order, so the right of withdrawal does not apply once production has started — but you always have three years to complain about a fault, and you see the poster before you pay.

If we disagree

Email us first. If that does not settle it, you can take the matter to the Swedish National Board for Consumer Disputes, Allmänna reklamationsnämnden (ARN), arn.se. We follow their recommendations.

Swedish law applies.